CONTENT
- Rajmargyatra Application
Rajmargyatra Application
Context:
Recently, the National Highways Authority of India (NHAI) takes a significant stride towards improving the highway user experience with the launch of ‘Rajmargyatra application.
Relevance:
GS II: Government policies and Interventions
Rajmargyatra Application: Empowering Travellers and Enhancing Highway Experiences
Key Highlights and Features:
Empowerment and Information:
- The Rajmargyatra application offers comprehensive information about Indian National Highways, providing travellers with valuable insights.
- It also serves as an efficient complaint redressal system, allowing users to report issues related to highways.
User-Friendly Accessibility:
- The application is designed with user-friendliness in mind and is now available for download on both Google Play Store and iOS App Store.
- It is accessible in both Hindi and English, catering to a wide range of users.
Comprehensive Highway Information:
- The app acts as a centralized hub of essential data for National Highway users.
- Real-time weather updates, timely notifications, and details about nearby amenities such as toll plazas, petrol stations, hospitals, and hotels ensure a smooth and secure journey.
Efficient Complaint Resolution:
- The app features an integrated complaint redressal system, simplifying the process of reporting highway-related issues.
- Users can attach geo-tagged photos or videos to their complaints for clarity.
- Timely handling of registered complaints is ensured, with automatic escalations to higher authorities if necessary. Users can also track the progress of their grievances.
Seamless FASTag Services:
- The application seamlessly integrates FASTag services with various bank portals.
- Users can conveniently recharge their FASTags, access monthly passes, and utilize other related banking services within the app.
- Over-speeding alerts and voice assistance promote responsible driving practices.
Enhanced Experience and Safety:
- With these enhancements, Rajmargyatra aims to create an enhanced experience for highway users, prioritizing safety and convenience on Indian National Highways.