Context:
The Indian Army recently launched ‘Project Naman’, which will entail establishing facilitation and grievance redressal centres for veterans and the kin of personnel who have lost their lives.
Relevance:
Facts for Prelims
Dimensions of the Article:
- About Project Naman
- SPARSH Portal (System for Pension-related Information & Services Handled Electronically)
About Project Naman:
- Objective: Project Naman aims to establish facilitation and grievance redressal centers to assist veterans and the families of personnel who have made the ultimate sacrifice.
- Location: The inaugural center will be set up in Delhi Cantonment.
- Services: ‘Naman’ will host a Common Service Center, providing access to various government-to-customer services. Additionally, it will support the updating of pensioner accounts on the SPARSH portal for veterans, next of kin, and dependents.
SPARSH Portal (System for Pension-related Information & Services Handled Electronically):
- Implemented by: The Ministry of Defence is responsible for implementing the SPARSH portal.
- Purpose: The portal serves the pension sanction and disbursement requirements for the Armed Forces, including the Army, Navy, Air Force, and Defence Civilians.
- Transparency: SPARSH offers transparency to defence pensioners by maintaining a comprehensive record of their pension accounts, encompassing all events and entitlements from the pension’s initiation to its cessation upon the last eligible beneficiary.
- Administration: The Defence Accounts Department, under the Principal Controller of Defence Accounts (Pensions), manages this system.
- Functionalities: SPARSH covers various pension-related activities, including initiation and sanction, disbursement, revision, and managing service and grievance requests.
